Careers
Field Positions
In each market we call home, we serve up our great tasting food with the warm and friendly service we have come to be known for.
Support Positions
Join the team that supports our restaurants as we grow Jollibee in North America. Our headquarters is located in West Covina, CA.
Jollibee Linkedin
Connect with Jollibee North America on Linkedin. Check out our newest job listings and business news.
Restaurant Positions
Store Crew
Our Store Crew Members work in assigned stations either preparing food in the kitchen and/or serving customers at the front counter through the ordering process. Store Crew Members support the restaurant
operations through various job duties such as cooking food, preparing other menu items and ingredients, operating a cash register, running the drive-thru, cleaning the restaurant, and completing other assigned tasks while providing excellent customer service.
Restaurant Supervisor
Our Restaurant Supervisors are responsible for the effective shift management implementation to support the achievement of store business goals.
Restaurant Manager
Our Restaurant Managers assist our Restaurant General Managers with the day-to-day operations focusing on store Food-Service-Cleanliness (FSC) implementation, Cost Management and Training implementation.
Restaurant General Manager
Our Restaurant General Managers are responsible for overseeing overall operations of the restaurant, and the development and achievement of the restaurant’s business goals. They are instrumental in the strategic execution of Key Result Areas (Food-Service-Cleanliness Standards, Sales and Profit achievement, training, development, engagement and motivation of the restaurant team and adherence to Jollibee’s operating systems and standards), continuously promote an environment of learning and growth and ensure a JOLLY experience for our customers and team members.
Meet Sir Andy
Sir Andy began his dynamic career with Jollibee three years ago as a Restaurant General Manager and swiftly homed in his skills in multi-unit management into a District Manager role. He is passionate about developing his team both professionally and personally to achieve their career aspirations, driving excellent performance, and supporting Jollibee’s mission to serve great tasting food, bringing the joy of eating to everyone.
Q&A with Sir Andy
What do you enjoy the most about your role within the company?
As a Restaurant General Manager, I enjoyed it most when I see customers experience the Joy of Eating at my restaurant. I also enjoy working with my incredible Jollibee team, helping them grow professionally and also in their personal lives.
What do you appreciate the most about our company culture?
From day one, Jollibee had shown and demonstrated its culture of inclusion and traditional values. These values have helped me drive for better performance every year and also helped me grow to be a better person.
Which of our Core Values resonate with you the most, and why?
Integrity, because I believe it's the most important basic value. I try to live up to it everyday of my life and challenge everyone around me to also do the same.
How have your professional development and career aspirations been supported?
The Jollibee Group North America Leadership Team has been very supportive with my aspirations. Sir Robert, Director of Operations, has been most influential in my personal development, providing coaching and exposure for my career aspirations. While I was the Restaurant General Manager at Jollibee Chula Vista, I was also appointed Officer in Charge for Jollibee Mira Mesa, providing me great learning experience and exposure leading to my current role as a District Manager.
Who inspiries you within the company?
Ma’am Cristina and Ma’am Mackey; their leadership have been most inspirational. I was inspired by their energy, dedication and commitment to the Company. They push me to hard work to achieve the Company’s Mission and Vision.
Career FAQ
What are the career advancement opportunities in store operations?
Guided by our Core Values, Jollibee fosters a culture of continuous learning, purposeful work, and making meaningful connections. We provide our team opportunities to be engaged in their development towards a fulfilling career in store operations and restaurant management, homing in their skills as dynamic Store Crew, Restaurant Supervisors, Restaurant Managers, Restaurant General Managers, District Managers and Area Managers who carry on our mission of serving great tasting food, bringing the joy of eating to everyone.
What are the benefits and perks of joining our team?
- Great work culture, a compelling mission, vision, and a work environment of family spritia & fun
- Excellent training and career advancement opportunities
- Continuous learning and development
- Strong family values and culture
- Job growth opportunities
- Employee discounts
- Meal privileges
May be entitled to the following:
- 401 (K) Match
- Health Benefits
- Paid Leave
- Paid Life Insurance
- Other employee perks
How do I apply for employment at your company?
We are always on the lookout for dynamic individuals to join our team. You can find all available details regarding our job openings on our Careers page!
How do I know if your location is hiring?
The best way is to check out our field positions and filter your search by location.
What is the status of my job application?
Please allow us several days to process your application. If you do not hear from us, please reach out to the location where your application was submitted.